Change Management
Digital transformation requires change.
Manage it with confidence.
Change Management is an integrated and mandatory process for all teams managing customer and internal infrastructure. The process is the mainstay of a controlled environment. A Change Advisory Board (CAB) comprised of all stakeholders meets at regular pre-defined intervals to discuss, approve, authorize and review change requests. A dedicated Change Manager is spearheading the CAB and has the final authority in the Go-Ahead. The Change Manager is separate from other Operations management roles to guarantee appropriate segregation of duty and impartiality.
Our Change management process is also suitable to support waterfall and agile projects as well as DevOps teams. DevOps change management is facilitated by maintaining proper release pipelines through segregated platforms.