Service Catalog Management
Catalog service management easily managed.
All standard services are available from an online service catalog with an integrated approval workflow for easy consumption and control. The service catalog is the starting point for every service, deployment, or dashboard within the Tomcat Orange management portfolio; whether it is concerning infrastructure, workplace, or hosting services.
The API calls scripts in the private cloud, public cloud, and edge compute environments to accelerate deployments, fast track solutions and greatly reduce time-to-market for projects by direct support of business outcomes.
New services can be integrated into the IT service management model with ease and are standardized through the intensive use of automation.
What are the benefits?
Clearly communicate the services you offer and provide easy access to them, leading to improved customer satisfaction.
Understand the costs associated with each service resulting in better cost control and budgeting.
Streamline the service request and delivery process, reducing manual labor and increasing efficiency.
Align IT services with overall business goals and objectives.
Ensure that IT services compliant with relevant regulations and policies, improving governance and reducing risk.
Receive the information you need to make informed decisions about IT services, such as prioritizing investments and retiring outdated services.
Features
Integrated approval workflow
API integration